In 1990 Emma started in the industry like many as a barista. Her career began with Austin Chase Coffee in Gig Harbor, WA and quickly progressed from barista to trainer, to wholesale to new store start-up. Since exhibiting at her first coffee festival in 1992, Emma has worn many hats as part of the industry over the years. She has taught hands on barista training and hosted numerous coffee competitions all across the country. Prior to joining Coffee Shop full time Emma helped support, hire, train, develop and oversee 18 locations for the Forza Coffee Franchise. Now as the director of business development, Emma gets to combine her many connections, energy and passion together in one place.